- What the contact form collects
- Name, work email, company, country, the type of help you need and your message.
- Why
- To respond to your enquiry and, if you ask, to prepare a proposal. We rely on your consent, which you can withdraw at any time by emailing support@cognivusdigital.com.
- How long it is kept
- Up to 24 months after our last contact with you, then deleted. If you become a client, project records are kept as your contract and the law require.
- Who processes it
- Cloudflare, Inc. (website hosting, spam protection with Turnstile, email routing); Brevo (sending the acknowledgement and enquiry emails); Google LLC (our Gmail mailbox, and Google Analytics only if you accept cookies). These providers may process data outside India under their own safeguards.
- Your rights
- Under India's Digital Personal Data Protection Act, 2023 you can ask to access a summary of your data, correct, complete or update it, erase it, and have a grievance addressed. If the EU or UK GDPR applies to you, you also have the rights to data portability, to object to and restrict processing, and to complain to your data protection authority. Email support@cognivusdigital.com and we will respond within 30 days.